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7 Soft Skills

->The 7 Soft Skills You Need in Today’s Workforce

1. Leadership Skills : Companies want employees who can supervise and direct other workers. They want employees who can cultivate relationships up, down, and across the organizational chain. Leaders must not only assess, motivate, encourage, and discipline workers but also build teams, resolve conflicts, and cultivate the organization’s desired culture. Understanding how to influence people and accommodate their needs is an essential element of leadership, which all too many companies overlook when they simply place someone with the most technical expertise in a position of authority. Soft skills development is often a key component of leadership training.

2. Teamwork: Most employees are part of a team/department/division, and even those who are not on an official team need to collaborate with other employees. You may prefer to work alone, but it’s important to demonstrate that you understand and appreciate the value of joining forces and working in partnership with others to accomplish the company’s goals. This shows that you possess the soft skills necessary to engage in productive collaboration.

3. Communication Skills: Successful communication involves five components. Verbal communication refers to your ability to speak clearly and concisely. Nonverbal communication includes the capacity to project positive body language and facial expressions.  Written communication refers to your skillfulness in composing text messages, reports, and other types of documents. Visual communication involves your ability to relay information using pictures and other visual aids. Active listening should also be considered a key communication soft skill because it helps you listen to and actually hear what others are saying. You need to be able to listen in order to understand how to best communicate with someone. Without strong listening skills, any communication efforts will be one-way and probably ineffective.

4. Problem Solving Skills: Many applicants try to minimize problems because they don’t understand that companies hire employees to solve problems. Glitches, bumps in the road, and stumbling blocks are all part of the job and represent learning opportunities. The ability to use your knowledge to find answers to pressing problems and formulate workable solutions will demonstrate that you can handle – and excel in – your job. Discussing mistakes and what you learned from them is an important part of building a soft skills resume.

5. Work Ethic: While you may have a manager, companies don’t like to spend time micromanaging employees. They expect you to be responsible and do the job that you’re getting paid to do, which includes being punctual when you arrive at work, meeting deadlines, and making sure that your work is error-free. And going the extra mile shows that you’re committed to performing your work with excellence.

6. Flexibility/Adaptability: In the 21st century, companies need to make rapid (and sometimes drastic) changes to remain competitive. So they want workers who can also shift gears or change direction as needed. As organizations have become less hierarchical and agile over the last decade, it’s more important than ever for employees to be able to handle many different tasks and demonstrate a willingness to take on responsibilities that might lay outside their area of expertise.

7. Interpersonal Skills: This is a broad category of “people skills” and includes the ability to build and maintain relationships, develop rapport, and use diplomacy. It also includes the ability to give and receive constructive criticism, be tolerant and respectful regarding the opinions of others, and empathize with them. Of all the soft skills examples, this is among the most important because it is central to building teams with a strong foundation of trust and accountability.

Successful Soft Skills Development, But suppose you don’t have these skills? It’s never too late to develop them. For example, you can learn a lot just by observing other people within a company who excel in these seven areas. Also, offering to take on more responsibilities at work (serving on committees, planning events, etc.) can help you gain valuable experience. In addition, consider taking online soft-skills courses. Developing emotional intelligence will make you a more valuable employee, and increase your chances of career success.

Ashish Shah 

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